Jagex: Fostering Mental Wellbeing Through Core Values

Over the past decade, mental health has evolved from an overlooked issue to a globally recognized concern. The gaming industry has been forced to introspect, assessing whether its words are backed by actions and whether its studios' DNA and culture genuinely support the mental wellbeing of their employees. At Jagex, promoting positive mental health has long been an integral part of the company culture. As an early adopter of initiatives aimed at improving employees' lives, Jagex recognized that dedicated counseling support and mental health transparency programs, although crucial, were merely the starting point. With the appointment of Keeley Vaughan-Davies as the new Chief People Officer, Jagex is poised to further its mental health journey. Having spent the last ten years in financial technology, specializing in companies undergoing cultural transformations, Vaughan-Davies is well-equipped to drive cultural change and implement clear definitions of what the company stands for. Vaughan-Davies emphasizes the importance of personal growth in fostering a positive culture. She notes that, unlike many companies where culture is often relegated to the sidelines, Jagex's employees are passionate about being part of a cultural movement. This unique aspect of the company is something Vaughan-Davies is eager to build upon. The gaming industry, with its enthusiastic and dedicated community, presents a unique opportunity for cultural growth. By engaging with employees and encouraging their participation in shaping the company's values and culture, Jagex aims to create a collaborative environment that promotes mental wellbeing and inclusivity. Through a series of workshops and discussions, the studio has redefined its culture, prioritizing diversity, equality, and inclusion. The goal is to create a workplace where employees feel valued, supported, and empowered to contribute their unique experiences and perspectives. Vaughan-Davies stresses that building a strong culture is an ongoing process, one that requires continuous conversations and a willingness to listen to challenges and feedback. By doing so, Jagex aims to foster a culture that resonates with its employees and creates a positive impact on the company's overall efficiency and success. At the heart of this vision is mental health, which is deeply intertwined with the company's values and culture. By promoting inclusivity, respect, and psychological safety, Jagex strives to create an environment where employees feel comfortable being themselves and contributing their diverse experiences and ideas. The launch of the Level-Up partnership with Safe In Our World marks a significant step in Jagex's commitment to mental health and wellbeing. As the company continues on its journey, it is clear that the values and culture it has established will be the foundation upon which its future success is built. With a clear direction and a renewed focus on its people, Jagex is poised to make a positive impact on the gaming industry and beyond. As Vaughan-Davies notes, the company's culture will be felt throughout every stage of an employee's journey, from hiring to development, and will be the driving force behind its mission to create forever games that empower communities.