Ubisoft Probes Complaint Regarding Data Protection and Mandatory Online Connection

In a recent development, Ubisoft has issued a statement in response to a complaint filed by a non-profit organization. According to Eurogamer, the company is looking into the matter. A spokesperson stated, 'We are aware of the complaint and are investigating the issues raised. Ubisoft is dedicated to safeguarding players' personal data on our websites and games. For games that support offline modes, an internet connection is only required at the initial launch to verify the purchase and link the game to the player's account. Players maintain control over their personal data through our dedicated Privacy Center. We continually strive to ensure transparency and provide our community with clear, accessible privacy tools.' The complaint, filed by NOYB - European Center for Digital Rights, alleges that Ubisoft's data collection practices lack a valid legal basis. The complainant also criticizes the requirement of an internet connection and Ubisoft account to play Far Cry Primal, a single-player game with no online features. An examination of the game's data transmission revealed 150 unique DNS packages and 56 requests to initiate connections with external servers, including Google, Amazon, and Datadog. Ubisoft explained that the data sent during game launch is for ownership verification, but the complainant argues that the company failed to provide a clear explanation for the data collection. The lawsuit seeks a fine and a general order to compel Ubisoft to comply with the European GDPR, likening the company's data collection practices to digital 'trespassing.'