Testronic has undertaken a series of high‑level appointments across its worldwide operations, most notably naming Mike Guttman as Vice President of Senior Partnerships. Guttman arrives with a robust background in client services, having previously held the role of client partner at Keywords Studios and serving as a senior business development manager. In his new capacity, Guttman will be responsible for cultivating and expanding strategic relationships with Testronic’s most important clients, ensuring that the company’s service offerings remain aligned with evolving market demands.
Supporting Guttman’s efforts, Nicole Closson has been brought on board as a Business Development Manager. Closson’s mandate is to broaden commercial outreach and provide comprehensive support to partners both regionally and globally. She brings valuable experience from her tenure at Keywords Studios, where she acted as an enterprise account executive, as well as from Unity, where she served as senior account executive for the Parsec and SyncSketch products.
Her deep understanding of enterprise sales cycles and partner ecosystems positions her to enhance Testronic’s market penetration and client satisfaction. In the European hub of Warsaw, the company has promoted Mateusz Kałuża to the role of QA Director.
Kałuża’s promotion follows a series of senior testing positions at Lionbridge Games, where he honed his expertise in quality assurance processes for interactive entertainment. Speaking about the strategic importance of the Warsaw office, Kałuża noted, "Warsaw brings together deep QA expertise, experience and a real understanding of what developers need from a testing partner. Our continued investment in the team ensures we grow that expertise locally, fully connect it with Testronic's wider global capabilities and deliver consistently for partners wherever they are based." His leadership is expected to integrate local talent with Testronic’s global QA framework, creating a seamless service experience for developers worldwide. Adding to the senior leadership roster, Lily Guerreiro has joined as Global Partnerships Senior Manager.
Guerreiro previously served as Global Business Development Manager at Keywords Studios, where she managed cross‑border partnership initiatives and drove revenue growth through strategic alliances. In her new role, she will oversee the coordination of partnership activities across all regions, aligning them with Testronic’s broader business objectives. The Manila Centre of Excellence has also seen significant staffing upgrades.
Daniel Bowie Soriano has been appointed Senior QA Manager, bringing a wealth of technical knowledge and leadership acumen to the team. Working alongside him, Ivan Balanay takes on the position of QA Trainer.
Balanay’s appointment is described by the company as a move that "further supports [its] investment in developing the Testronic Academy and building the next generation of QA expertise." The Academy aims to nurture emerging talent, provide ongoing professional development, and ensure that Testronic remains at the forefront of testing innovation. Chief Revenue Officer Michael Fitzgerald highlighted the strategic rationale behind these appointments, stating, "Our Centres of Excellence bring together talented people, specialist expertise and leadership, and connect those capabilities across a genuinely global organisation.
The investments we are making in New Orleans, Warsaw and Manila, alongside our presence in London, further strengthen the expertise available to our partners. By continuing to invest in outstanding people, we can deliver an exceptional Player‑Focused, Partner‑First and Outcomes‑Led service to our clients." Fitzgerald’s comments underscore the company’s philosophy of leveraging geographic diversification to create a resilient, high‑performance service network. The leadership reshuffle is part of a broader transformation that began earlier this month when Testronic announced Sonia Kerr as the new Chief Executive Officer, succeeding Sharon Baylay‑Bell, who transitioned to the role of company chair.
Alongside Kerr’s appointment, Michael Fitzgerald was confirmed as CRO, and Samantha Williams was named Chief Commercial Officer. Fitzgerald previously served as a client partner at Keywords Studios, while Williams held the position of global CRO and head of Europe at Testronic, bringing continuity and deep institutional knowledge to the executive team. These strategic moves signal Testronic’s commitment to scaling its operational capabilities while maintaining a sharp focus on quality and client satisfaction. By reinforcing leadership in key markets—New Orleans for North American outreach, Warsaw for European QA excellence, and Manila for Asian development—the company aims to provide a truly global testing solution that can adapt to the fast‑changing demands of the gaming and interactive media industries.
Looking ahead, the expanded senior team will work collaboratively to refine service offerings, introduce new testing methodologies, and invest in emerging technologies such as automated testing frameworks and AI‑driven quality analytics. The goal is to ensure that developers receive not only rigorous bug detection but also actionable insights that can accelerate time‑to‑market and enhance player experience.
In summary, Testronic’s recent senior appointments across multiple continents reflect a deliberate strategy to deepen expertise, broaden commercial reach, and reinforce the company’s reputation as a premier partner for developers seeking world‑class quality assurance services. With seasoned professionals like Guttman, Closson, Kałuża, Guerreiro, Soriano, and Balanay now steering critical functions, the organization is well‑positioned to deliver on its promise of player‑focused, partner‑first, outcomes‑led service delivery for years to come.