Testronic has undertaken a sweeping series of senior‑level appointments across its worldwide operations, signaling a strategic push to reinforce its leadership bench and expand its service capabilities. Central to this initiative is the appointment of Mike Guttman as Vice President of Senior Partnerships, a role that places him at the helm of nurturing and expanding high‑value relationships with the company’s most important clients. Guttman arrives with a robust background in the interactive entertainment and outsourcing sectors.
Prior to joining Testronic, he spent several years as a client partner at Keywords Studios, where he was responsible for overseeing key accounts and driving growth across multiple regions. His experience also includes a stint as a senior business development manager, a position that honed his ability to identify market opportunities, craft tailored solutions, and negotiate complex contracts.
Those skills are expected to translate directly into Testronic’s ambition to deepen its partnership ecosystem and deliver more customized testing services. Supporting Guttman in the commercial arena is Nicole Closson, who steps into the role of Business Development Manager.
Closson’s mandate is to broaden Testronic’s commercial coverage and provide dedicated support to partners both locally and globally. Her career path mirrors the company’s own trajectory; she previously held the position of enterprise account executive at Keywords Studios, where she managed large‑scale accounts and helped drive revenue growth. Before that, she worked at Unity, serving as a senior account executive for the Parsec and SyncSketch products, where she gained valuable insight into the needs of developers using cutting‑edge collaboration tools. Together, Guttman and Closson are tasked with ensuring that Testronic’s service portfolio remains aligned with evolving client expectations and that the company can swiftly respond to new market demands.
In the European hub of Warsaw, the company has elevated Mateusz Kałuża to the post of QA Director. Kałuża brings a wealth of experience from his previous senior testing positions at Lionbridge Games, where he led quality assurance teams on a variety of high‑profile gaming titles. Speaking about his new role, Kałuża highlighted Warsaw’s strategic importance: "The city combines deep QA expertise, extensive industry experience, and a nuanced understanding of what developers truly need from a testing partner. Our ongoing investment in the local team allows us to grow that expertise, integrate it seamlessly with Testronic’s global capabilities, and consistently deliver value to our partners wherever they operate." His appointment underscores Testronic’s commitment to building regional centers of excellence that can operate in lockstep with the company’s worldwide network.
Adding to the leadership roster is Lily Guerreiro, who joins as Global Partnerships Senior Manager. Guerreiro’s background includes a tenure as Global Business Development Manager at Keywords Studios, where she was responsible for cultivating relationships with multinational clients and steering cross‑border initiatives. Her global perspective is expected to enhance Testronic’s ability to manage complex, multi‑region projects and to provide a cohesive partnership experience for clients spread across different continents. The Manila Centre of Excellence also sees fresh senior talent.
Daniel Bowie Soriano has been appointed Senior QA Manager, a role that places him in charge of overseeing the quality assurance operations for a region that has become a cornerstone of Testronic’s testing delivery model. Alongside him, Ivan Balanay steps into the position of QA Trainer. Balanay’s appointment is described by the company as a key component of its investment in the Testronic Academy, an internal training program designed to nurture the next generation of QA professionals. By strengthening the academy’s instructional capacity, Testronic aims to ensure a continuous pipeline of highly skilled testers who can meet the increasingly sophisticated demands of modern game development.
Chief Revenue Officer Michael Fitzgerald articulated the broader strategic vision behind these moves: "Our Centres of Excellence bring together talented people, specialist expertise and leadership, and connect those capabilities across a genuinely global organisation. The investments we are making in New Orleans, Warsaw and Manila, alongside our presence in London, further strengthen the expertise available to our partners. By continuing to invest in outstanding people, we can deliver an exceptional Player‑Focused, Partner‑First and Outcomes‑Led service to our clients." Fitzgerald’s remarks emphasize a three‑pronged service philosophy that places the player experience, partner collaboration, and measurable results at the forefront of Testronic’s operational ethos. These leadership changes come on the heels of a broader executive reshuffle earlier in the month, when Testronic announced the appointment of Sonia Kerr as Chief Executive Officer.
Kerr succeeds Sharon Baylay‑Bell, who transitioned to the role of company chair. In the same announcement, Fitzgerald was confirmed as CRO, and Samantha Williams was named Chief Commercial Officer.
Fitzgerald previously served as a client partner at Keywords Studios, bringing a deep understanding of client management and service delivery, while Williams held the position of Global CRO and head of Europe at Testronic, giving her extensive insight into the company’s commercial strategy across the continent. Collectively, these appointments reflect Testronic’s deliberate effort to reinforce its leadership talent pool, diversify its geographic footprint, and enhance its ability to deliver high‑quality testing services on a global scale.
By integrating seasoned professionals with proven track records in client partnership, business development, and quality assurance, the company is positioning itself to meet the growing complexities of the gaming industry, support developers throughout the entire production lifecycle, and maintain its reputation as a trusted partner for publishers and studios worldwide.